Reservations


Direct Customers

On Request

To secure your reservation, a deposit of 50% of the total trip cost is required to our bank account once both parties have agreed on the itinerary and pricing.
If preferred, full payment can be made at this stage. The remaining balance must be settled 14 days before arrival/check-in.
For specific tours or activities this may be 30 days before arrival / check-in date and during the booking procedure you will be informed accordingly.

Instant Booking
All details are mentioned on each tour/ activitiy or any other service page provided on our website.

These policies are applied year-round and ensures your trip is confirmed.

Travel Agencies

A deposit of 50% of the total trip cost is required to our bank account once both parties have agreed on the itinerary and pricing.
If preferred, full payment can be made at this stage. The remaining balance must be settled 14 days before arrival/check-in.
For specific tours or activities this may be 30 days before arrival/check-in date and during the booking procedure you will be informed accordingly.

This policy applies to all seasons and guarantees the reservation of the trip.


Payment Methods


Bank Details for Deposits or Full Payments:

Alpha Bank

  • IBAN – GR9001404320432002002012138

  • BIC / SWIFT CODE – CRBAGRAA

  • Account Holder: 4 Colours Travel – Kalogeropoulos Ilias and Co

After making a payment, please send a scanned copy or a clear photo of the deposit slip to info@4colourstravel.com along with the details of your reservation.
Once your details are verified, our reservations team will confirm your reservation.


Credit Cards for Deposits or Full Payments:

We accept bank transfers and credit cards, including:

  • Visa
  • MasterCard
  • Maestro
  • AMEX
  • Diners Club
  • Discover

and digital wallets such as:

  • Google Pay
  • Apple Pay

All payments made using the card are processed through the electronic payment platform of “Nexi XPay” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.


Cancellations

 

Cancellation Deadlines

If you’ve already made a payment but need to reschedule due to unforeseen circumstances, you can amend or cancel the trip without any penalty, depending of the mentioned cancellation policy.

For cancellations with a refund, requests must be made at least 14 days before the arrival date.
For specific tours or activities this may be 30 days before the arrival date and during the booking procedure you will be informed accordingly. 

 

Last-Minute Cancellations

Deposits or full payments will not be refunded for last-minute cancellations made by either Direct Customers or Travel Agencies.

 

Non-Shows

If a Direct Customer or Travel Agency guests fail to show up for their trip, no refund will be issued.
In cases of force majeure (unforeseen events or natural disasters), management will evaluate the situation and decide on possible refunds or discounts.
If a refund is approved, it will be processed within 7 working days. Any bank fees related to the transaction will be the responsibility of the Direct Customer or Travel Agency.

 

Refund Policy

To request a refund, the Direct Customer or Travel Agency must submit a written request, along with the account details where the refund should be sent and the name under which the reservation was made. If a refund is approved, the Direct Customer or Travel Agency must cover only the associated bank fees, if applied.
In case a payment is done by credit card / payment link, the refund will be done back to this account and not to a different bank account for security reasons.