Frequently Asked Questions
Answers to the questions our guests ask most often – about booking, cancellation, our tours and activities, transfers and who we are. If you have another question, contact us – we reply within 24 hours.
Booking
How do I book a tour, activity or transfer?
Open the page of the experience you like and fill in the short request form (your name, email, phone, number of guests and dates). We check availability and reply with a personal offer. Your booking is confirmed only when you accept it – sending a request does not commit you to anything.
How quickly will you reply?
Every request gets a personal answer from our team within 24 hours. Our office hours are Monday–Friday 09:00–21:00, Saturday 09:00–18:00 and Sunday 09:00–14:00 (Greek time). For something urgent you can also message us on WhatsApp.
Why don't you show prices on the website?
Most of our trips are private and tailored: the price depends on the number of people, the dates, your pick-up point and any extras such as a guide or an extra night. Instead of a generic price we send you an exact offer for your group.
Can you tailor a trip for us?
Yes – this is what we do best. Tell us your dates, your interests and your pace, and we will combine hiking, culture, food, transfers and accommodation into one plan. Contact us with a few details and we will send you a proposal.
Cancellation and changes
What is your cancellation policy?
The free cancellation period depends on the experience and is shown in the information box at the top of each page (for example "Up to 7 days" or "Up to 14 days" before the start). The exact terms are also written in the offer we send you before you confirm.
Tours and activities
How big are the groups?
The group size for each experience is shown at the top of its page. For larger groups, such as hiking clubs, families or company teams, please contact us.
Do I need a guide for the Menalon Trail?
The Menalon Trail is well waymarked, so experienced hikers can walk it on their own with our transfers and a printed map. A professional local hiking guide can be arranged on request – we recommend one for groups and for the longer sections. See all Menalon Trail options.
How fit do I need to be for the hikes?
Each hike shows its distance, walking time and difficulty. Moderate sections suit anyone who walks regularly; the difficult ones are long days in the mountains for experienced hikers. On our 5-day Menalon packages every hiking day has an easier option, and we are always happy to advise you.
In which languages are the tours?
Our team speaks English and Greek. The languages for each experience are shown on its page.
Transfers
What is included in a private transfer?
A private car or minibus with an experienced driver, for your group only, from your pick-up point (for example your hotel or Athens airport) to your destination. See all private transfers.
Can you pick us up from Athens airport?
Yes. We arrange private transfers from Athens airport and Athens city centre to the Peloponnese and to many other destinations in Greece. Read our guide How to get from Athens airport to the Peloponnese.
About us
Who are 4 Colours Travel?
We are a licensed travel agency based in Lagkadia, in the mountains of Arcadia in the Peloponnese, registered with the Greek National Tourism Organisation (GNTO licence 1246Ε60000008700) and fully insured with Interlife Insurance Company.
Where can we stay?
We work with hand-picked partner hotels, guesthouses and villas across Arcadia and the Peloponnese. Browse our accommodations – we are happy to book them for you together with your activities and transfers.
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